I have been using HG for a number of years and have always had this annoying problem.
I am currently running Windows 10. When I start up HG it will hang in various stages of starting up until I either refresh the screen a number of times or stop the HG process and start over.
Sometimes the Genie will just sit on the screen, sometimes the spinning arrow spins for hours and sometimes it works fine.
It happens in all the major browsers and has happened in the past from Win7 to the present Win10.
The problem will also manifest itself when I go back to the “Dashboard” page from any other page available by clicking the “Home” button. Sometimes the screen populates with my information and sometimes not.
It has happened in all the iterations of HG over the years. This problem is not a show stopper for me as I am very happy using HG it is just annoying. Especially when I have to remote into the computer to control a house 150 miles away!!
Thanks for reading this.